Privacy Policy

Effective Date: July 19, 2025

This Privacy Policy explains how RILEXE LLC (“RILEXE”, “we”, “us”) collects, uses, and protects your personal information when you use our website, https://store.rilexe.com, and related subdomains. By using the Site or creating an account, you consent to the practices described in this Policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: Provided during account creation, checkout, newsletter sign-ups, or contact inquiries (e.g., name, email, phone, address, payment details).

• Account Data: Login credentials, order history, saved preferences, and usage of personalized features.

• Device & Usage Information: IP address, browser type, time zone, cookies, and pages/products viewed, including referral data.

2. How We Use Your Information

We use collected information to:

• Process orders, payments, and returns.

• Deliver products and provide customer support.

• Enable account functionality, including purchase history, saved preferences, and personalized services.

• Send newsletters, updates, and promotional offers if you opt in.

• Analyze website performance, detect fraud, and improve user experience.

3. Data Protection and Security

• Payment data is processed through secure third-party gateways; we do not store full payment details.

• We use SSL encryption, firewalls, and other technical, administrative, and physical safeguards to protect personal data.

• No internet transmission can be guaranteed 100% secure; we are not liable for unauthorized access due to factors beyond our control.

4. Sharing of Information

We do not sell or rent your personal data.
We may share information with:

• Trusted partners for order fulfillment, shipping, and customer support.

• Legal authorities when required by law or to protect RILEXE’s rights and safety.

5. Cookies and Tracking

Our Site uses cookies and similar technologies to enhance functionality and user experience. Required cookies are essential for the Site, while optional cookies (analytics, marketing) can be disabled in your browser.

6. Account Creation and Responsibilities

• Users creating accounts must provide accurate information and maintain the confidentiality of login credentials.

• Any activity under your account is your responsibility; notify support@rilexe.com immediately for suspected unauthorized access.

• Accounts are used to access purchase history, saved items, and personalized features.

• RILEXE LLC is not liable for losses resulting from account misuse or compromised credentials.

7. Your Rights

If you are a European resident, you have rights including:

• Access, correction, or deletion of your data.

• Restrict or object to processing.

• Data portability.

• Rights related to automated decision-making and profiling.

To exercise your rights or inquire about personal data, contact privacy@rilexe.com.

8. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies when visiting external sites.

9. Legal Disclosure

We may disclose information to comply with the law, protect rights, prevent fraud, or respond to government requests.

10. Updates

We may update this Privacy Policy periodically. The latest version will always be posted on this page. Continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact

For questions or concerns regarding privacy, data, or accounts, contact:
📧 support@rilexe.com